Support

How can we help?

Choose your app for guides and answers, or contact us directly. We aim to reply within 2 business days.

WriteSimply
Simple Pencil writing on PDFs, for iPad
WriteSimply supportFAQ
SkySlate
Pilot kneeboard, for iPad
SkySlate supportFAQ

Contact RIBTechnologies

Email: ribtechnologies2026@outlook.com

Email support

To help us solve a problem quickly, include the app name and version (shown in the app’s Settings), your device model and software version (Settings › General › About), and a short description or screenshot of what happened.

Purchases and refunds

How do I restore a purchase on a new device?

Open the app’s Settings and tap Restore Purchases while signed in to the same Apple Account you used to buy it. Purchases with Family Sharing turned on can be restored by members of your family group.

How do I ask for a refund?

App Store purchases are processed by Apple, so refunds are handled by Apple too. Request one at reportaproblem.apple.com.

Do your apps have subscriptions?

Not at present. WriteSimply is a one-time paid app, and SkySlate is free to try with an optional one-time upgrade.

Your privacy

Our apps don’t collect personal data. Read the RIBTechnologies privacy statement, the WriteSimply privacy policy or the SkySlate privacy policy.

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